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FAQs

FAQ

CHANNEL-TAG

Q:Are you a factory or trading company?

A:We are a factory with more than 20,000sqm and 200 employees.

Q:Where is your factory located? How can I visit there?

A:Our factory is located in Changzhou, Jiangsu Province, China. It takes no more than 1.5 hour by train or car from Shanghai International Airport to our factory.

Q:How can I get some samples?

A:It would be our honor to offer you free samples for quality test and specification.

Q:How does your factory do regarding quality control?
A:Quality is our top priority. Channel-Tag always puts great amount of effort on quality controlfrom the very beginning to the very point of sale. Our factory has gained ISO9001, CE, FCC,RoHS, SGS and many other certifications.

 

Q:What is your after-sale service?
A:We offer 100% guarantee on our product and agree 1:1 replace defective products.

 

Q:When will you make the delivery?
A:For sample,3-7 days . For big order,15-20 days.